Please read these terms carefully before using our website or purchasing from StorageNest.
Last updated: May 2026
Welcome to StorageNest. These Terms of Service ("Terms") govern your use of our website storagenest.com.au and any purchase of products or services from StorageNest ("we", "our", "us").
By accessing or purchasing from our website, you agree to these Terms.
StorageNest manufactures and sells premium over-bonnet storage units and related accessories. We operate from the Gold Coast, Queensland, Australia, and provide delivery and installation services to selected areas.
You agree to use our website for lawful purposes only and not to engage in any conduct that may harm, disrupt, or interfere with our operations or the experience of other users. We reserve the right to update, modify, or remove any part of this website at any time without notice.
Orders are placed via invoice only. We do not currently process orders or take payments directly through our website. To place an order, please contact us and we will issue an invoice with payment details. All prices are listed in Australian Dollars (AUD) and include GST unless otherwise stated. Full payment must be received upon completion of the installation, on the same day, unless otherwise agreed in writing.
During promotional or pre-order phases, customers may be given the option to place a deposit to secure their order. Deposits are refundable unless otherwise required under Australian Consumer Law.
Delivery and installation are available to selected regions. Additional delivery and installation fees may be required for areas outside the Gold Coast and Brisbane region. We are not responsible for delays caused by factors beyond our control, such as transport disruptions or weather conditions.
During pre-order phases where deposits are taken, delivery and installation dates may be subject to change depending on manufacturing and shipping schedules. We will keep customers updated on any changes and provide estimated timelines as accurately as possible.
Where a storage unit is to be installed in an apartment building, townhouse complex, or any property managed by a Body Corporate, Owners Corporation, or similar entity, it is the customer's sole responsibility to obtain any required approvals before installation proceeds. StorageNest provides a Body Corporate Approval Request form on request to assist with this process, but we do not submit, negotiate, or follow up on approvals on the customer's behalf.
By proceeding with the purchase and installation of a StorageNest product, the customer acknowledges and agrees that:
StorageNest accepts no liability for any loss, cost, fine, or damage arising from a customer installing a storage unit without the necessary approvals, or from a subsequent requirement to relocate or remove the unit.
We make every effort to ensure all product descriptions, images, and specifications are accurate. However, slight colour variations may occur due to differences in display settings between devices.
All StorageNest products are covered by a 5-year manufacturer's warranty against defects in materials or workmanship. This warranty does not cover:
Full warranty details can be found on our Warranty page.
StorageNest does not offer change-of-mind returns or refunds. Returns and refunds are only provided where required under the Australian Consumer Law, including for goods that are faulty, not of acceptable quality, not fit for purpose, or that do not match their description.
Where a return is required under the Australian Consumer Law, please contact us so we can assess the issue and arrange an appropriate remedy (repair, replacement, or refund) in accordance with your statutory rights. Faulty or damaged goods are also covered under our warranty.
To the maximum extent permitted by law, StorageNest is not liable for any indirect, incidental, or consequential loss arising from the use of our products or services. Nothing in these Terms limits your rights under the Australian Consumer Law.
We value your privacy. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.
For questions about these Terms or your purchase, please contact us at: info@storagenest.com.au — Gold Coast, QLD, Australia